| CTI for Microsoft Dynamics CRM |
|
CRMAddins CTI is an integrated Addin module that allows you to make and record both inbound and outbound calls from CRM automatically creating a telephone activity and associating it with known callers as well as allowing incoming calls from unknown caller to be created for saving against a record once it have been created.
Overview CRMAddins CTI allows seamless telephony integration Quick installation allows you to benefit from full CTI integration quickly CRMAddins CTI can be configured to work with any entity and field Quickly track in inbound and outbound calls with CRMAddins CTI Create phone call activities and click to dial from within the phone call activity with CRMAddins CTI CRM CTI CRMAddins CTI is an integrated Addin module that allows you to make and record both inbound and outbound calls from CRM automatically creating a telephone activity and associating it with known callers as well as allowing incoming calls from unknown caller to be created for saving against a record once it have been created. You can make calls directly from a CRM record that has telephone fields You can track the calls that are made or received Easy to use Configurable for exact number matching Configurable for when a CRM activity is created, of call being made, call being answer, call being completed Low impact on performance Click to dial from a phone call activity Add telephony functionality to any filed in a standard or custom CRM entity Full standard CRM views and reporting Full support of all Version of Microsoft Dynamics CRM, both 32 and 64 bit deployments Main Features of CRMAddins CTI CRMAddins CTI for MS CRM 4 will allow you to click to dial to make outbound calls and automatically create a phone call activity. To place a call, select the click to dial icon at the end of the number. The number will be dialled. When the call is answered a phone call activity will be created. Receive inbound calls and automatically create phone call activities. When a call is placed to the user the Phone system will present the call to be answered and the CTI application will display that an inbound call is taking place, this will happen even if CRM is not running. When the call is answered a CRM Phone Call activity is created and populated. Implement your Microsoft Dynamics CRMAddins CTI starting from as little as £549.00 for Microsoft Dynamics CRM Workgroup Edition
To request more information or a free trial to see CRMAddins CTI in action complete our contact form. |
