Since 2003 we have been working with Microsoft Dynamics CRM delivering a range of productivity solutions and useful add ins and add ons for Microsoft Dynamics CRM, working with a wide range of clients from organisations with under 5 employees to clients with over 500 users across both public and private sectors we have seen the need for productivity modules that can be quickly implemented to delivery time and cost saving with increased functionality and productivity. Working closely with Microsoft Dynamics CRM 4 to produce add in modules that deliver rich functionality to enhance productivity of any MSCRM 4 deployment.

Addins available include:-

CRM Auditor, an add in that allows complete and effective auditing of all transactions that take place within the CRM system.

Sales PDF Productivity Pack, a seamless add in that delivers sales productivity for MSCRM as PDF for MSCRM reports and forms part of the CRMAddins productivity tools and add on products for MSCRM.

Project Management, an addin that takes your MSCRM 4 system beyond the sales cycle into the delivery cycle of the product of service that you have sold to your customer. Track projects, tasks and budgets all from within your MS CRM system.

Employee Management, record personal employee details and keep track of employee reviews, current skills, and training undertaken. In addition, all correspondence to an employee is managed and tracked within the Employee and HR Management addin Module for security and privacy purposes

Policies and Procedure Management, delivering enterprise-wide policies and procedures management system designed to leverage the power of Microsoft CRM. The system is a central repository where all of your Company’s manuals can be maintained electronically. Action requests and internal audits are accommodated, and only those employees who are required to read a particular document are sent an email with a link to the requisite document.

Customer Care, an add in that enhances the Service element of MS CRM 4 to deliver a fully managed customer service solution. Delivering an out of the box automated service escalation process that ensures that your service team never miss and SLA again.

Field Service Management, integration with Windows Mobile delivers a powerful job scheduling and job sheet management solution directly to filed staff allow the rapid despatch of jobs to engineers and job sign off back to the MS CRM service management module.

Customer Feedback Management, empowering Microsoft Dynamics with Event Driven customer feedback. Attentive™ Customer Satisfaction for Dynamics CRM is an innovative solution for Microsoft dynamics CRM that empowers Microsoft Dynamics with event driven ongoing customer feedback. Your Dynamics CRM becomes customer attentive and focused, always aware of your customers' opinions and perceptions regarding your company's products, and the quality of the customer service and experience you are providing.